CLEAN POWER.
NO COMPROMISES.

1. Basic Information

Seller: oils4cars s.r.o., Južná trieda 82, 040 01 Košice
Reg. No.: 47225467  ·  Tax ID: 2023803155  ·  VAT ID: SK2023803155
Registered in the Commercial Register of the District Court Košice I., Section Sro, Insert No. 32736/V
IBAN: SK51 1100 0000 0029 2774 2244  ·  SWIFT: TATRSKBX (Tatra banka)
Tel.: +421 55 789 6474  ·  E-mail: info@ecobenzin.sk

2. Subject of Contract

The subject of the contract is exclusively the goods expressly listed in the purchase contract – the order. By submitting the order, the buyer confirms agreement with these Terms.

3. Order Cancellation

The buyer has the right to cancel the order without stating a reason at any time before its binding confirmation. The consumer is entitled to withdraw from the distance contract within 14 days from the date of receipt of the goods.

4. Delivery Conditions

We deliver goods via UPC / Slovak Parcel Service courier, Zásielkovňa.sk, Slovak Post, or personal pickup at Južná trieda 82, 040 01 Košice. The delivery period is up to 30 days from order confirmation.

5. Payment Conditions

Payment is possible via online payment card through the GoPay payment gateway or by bank transfer. The purchase price is considered paid upon crediting to the account IBAN: SK51 1100 0000 0029 2774 2244.

6. Warranty Conditions

The goods carry a statutory warranty period of 24 months. The warranty does not cover damage caused by improper storage or use contrary to the intended purpose.

7. Right of Withdrawal

The consumer may withdraw from the contract within 14 days from receipt of goods (Act No. 102/2014 Z.z.). The seller will refund payments within 14 days of receiving the notification. Return shipping costs are borne by the consumer.

8. Personal Data Protection

We process personal data in accordance with GDPR and Act No. 18/2018 Z.z. exclusively for order processing. Supervisory authority: Slovak Trade Inspection for the Košice Region, Vrátna 3, 040 65 Košice 1, e-mail: ke@soi.sk.

9. Dispute Resolution

Any disputes are resolved preferably by agreement. The buyer may contact SOI (www.soi.sk) or the ODR platform: ec.europa.eu/consumers/odr.

Warranty Period

The warranty period for goods is 24 months from the date of receipt. For used goods, at least 12 months.

How to file a complaint?

Contact us in advance at info@ecobenzin.sk, then send the goods to: oils4cars s.r.o., Južná trieda 82, 040 01 Košice. Include a copy of the invoice and a completed complaint form. Do not send goods by cash on delivery.

Processing Period

We will process the complaint within 30 days from filing. You will be informed of the result by email.

Buyer Rights

• Free defect removal
• Exchange of goods or part thereof
• Reasonable price reduction
• Contract withdrawal and refund

When does the warranty expire?

• Mechanical damage caused by the buyer
• Improper storage or use contrary to intended purpose
• Damage by force majeure (water, fire, electricity)
• Expiration of the warranty period

Return of Goods — 14-day Period

The consumer may withdraw from the contract within 14 days from receipt of goods (Act No. 102/2014 Z.z.). Send the goods to: oils4cars s.r.o., Južná trieda 82, 040 01 Košice. Refund will be issued within 14 days of receiving the goods.

Alternative Dispute Resolution

You can file a complaint at info@ecobenzin.sk. The ODR platform can be found at ec.europa.eu/consumers/odr.

1. Data Controller

The data controller is oils4cars s.r.o., Reg. No.: 47225467, with registered office at Južná trieda 82, 040 01 Košice. Data Protection Officer (DPO) is not appointed.
Contact for data protection inquiries: info@ecobenzin.sk.

2. What Data We Process

• Identification data: first name, last name
• Contact data: email address, phone number
• Address data: delivery address
• Transaction data: order history, purchased goods

3. Purpose and Legal Basis

We process personal data exclusively for order fulfillment and sending necessary purchase-related communications. The legal basis is contract performance (Art. 6(1)(b) GDPR).

4. Data Recipients

We share your data exclusively with courier companies for goods delivery and accounting services for invoicing. Data is not sold or otherwise provided to third parties for marketing purposes.

5. Retention Period

We retain personal data for 5 years from the last transaction in accordance with Slovak accounting regulations, after which they are securely deleted.

6. Your Rights

• Right of access — you may request a copy of your data
• Right to rectification — you may request correction of inaccurate data
• Right to erasure — the "right to be forgotten" under GDPR conditions
• Right to data portability — data in a machine-readable format
• Right to object — against processing based on legitimate interest

Send requests to info@ecobenzin.sk. For complaints, you may contact the Slovak Data Protection Authority (dataprotection.gov.sk).

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